HostDesk AI – Terms & Conditions

Effective Date: 2024-12-01
Last Updated: 2025-08-01

Welcome to HostDesk AI. By accessing or using our services, you agree to the following Terms & Conditions. Please read them carefully.


1. Services Provided

HostDesk AI (“we,” “our,” “us”) provides AI-powered receptionist, appointment booking, and communication services, including but not limited to phone calling, SMS messaging, email notifications, and calendar integrations for small and medium-sized businesses.


2. Eligibility

You must be at least 18 years of age to use our services. By using HostDesk AI, you represent and warrant that you have the authority to bind yourself or the business entity you represent.


3. User Responsibilities

  • You agree to provide accurate business and customer information.

  • You are responsible for ensuring your use of our services complies with applicable laws (including data privacy, A2P messaging, and telemarketing regulations).

  • You must not use our services for unlawful, fraudulent, or abusive purposes.


4. SMS & Messaging Terms

By submitting your phone number through our website or booking system, you consent to receive SMS/MMS messages from HostDesk AI.

  • Message frequency varies based on your interactions.

  • Standard carrier rates may apply.

  • You may opt out at any time by replying STOP to any message.

  • For assistance, reply HELP.

  • Consent to receive messages is not a condition of purchase.


5. Appointments & Cancellations

When booking appointments through HostDesk AI, you agree to provide accurate information. Cancellations and reschedules must comply with the policies of the business you are booking with.


6. Intellectual Property

All content, software, and branding related to HostDesk AI remain our property. You may not reproduce, copy, or exploit any part of our services without written permission.


7. Limitation of Liability

HostDesk AI is not liable for any damages resulting from the use or inability to use our services, including but not limited to communication failures, missed appointments, or system downtime.


8. Termination

We reserve the right to suspend or terminate access to our services if you violate these Terms.


9. Governing Law

These Terms are governed by the laws of Ontario, Canada.


10. Contact Us

For questions, please contact us:
📧 Email: [email protected]
📞 Phone: +1 866-864-1176

© 2025. HostDesk AI. All rights reserved.